Deliveries, Returns & Exchanges

Delivery charges

Standard Delivery (2-5 working days excl. weekends & bank holidays)

Order amountDelivery charge
Orders under £35£2.99
Orders over £35Free

 

Click and Collect

We offer a free click and collect service on all our online exclusives. Items will be available to collect in store once you have received an email confirming the items in stock.

 

Returns and Exchanges

We are happy to offer a credit note, refund or exchange for any items purchased within 7 days of receipt. All credits/refunds will only be given if the items are returned in a resalable, unused condition and in its original packaging. Refunds will be given through the buyer’s original payment method. Buyers returning items to the store will be eligible for an immediate refund, though items returned by post may take up to 5 working days to be processed. Please note that postage costs for returned items will not be credited to the buyer unless wrong items are delivered. Any items damaged during delivery are subject to a free replacement within 48 hours of the items being returned to the store All exchanges will be granted on a case-by-case basis.